Frequently asked questions.

❓ Do you accept returns or exchanges?

Because each item is made to order, we’re unable to accept returns or exchanges at this time. Please double-check your sizing and order details before checking out.

If your item arrives damaged or incorrect, email us within 7 days of delivery and we’ll make it right.

❓ How long will it take to get my order?

Each piece is made to order and typically ships within 2–5 business days.
Shipping times vary based on your location:

  • U.S. orders: 3–7 business days

  • International orders: 7–21 business days (coming soon)

You’ll receive a tracking number as soon as your order ships.

❓ Can I cancel my order?

Orders are sent to production soon after they're placed, so we are only able to cancel an order within 2 hours of purchase. After that, it’s already being made just for you.

❓ What sizes do you offer?

We use unisex sizing for most apparel. We recommend reviewing the size chart before ordering. If you prefer a looser, oversized fit, consider sizing up.

Still unsure? Reach out and we’ll help you choose!

❓ How should I wash my items?

To keep your SundayHouse pieces looking their best:

  • Wash inside out with cold water

  • Tumble dry low or hang to dry

  • Do not iron directly on the design

❓ Do you offer gift options?

Yes! All items are shipped without pricing on the packing slip, making them perfect for gifting. You’re welcome to add a note at checkout if you'd like us to include a short message.

❓ Where are your products made?

We work with trusted print partners (via Printify) to produce and ship your items. This allows us to offer high-quality, made-to-order pieces while reducing waste and overproduction.

❓ Do you ship internationally?

We currently do not offer worldwide shipping. We plan to offer worldwide shipping starting in 2026.

❓ How can I contact you?

Send us a message anytime at contact@sundayhouseapparel.com.
You can also DM us on Instagram @sundayhouseapparel — we’d love to hear from you!